Today I have a stack of letters that I need to get in the post… buckle up!
Dear Citizens Bank Mortgage Department,
I realize that your goal is that people who have a mortgage would never pay it off and make all payments on time…and refinance frequently. However, when we called for a payoff letter… we were serious. Never did we imagine that your payoff letter would be incorrect… by a whopping $3.00. Just enough to keep the loan open… Which would keep our auto-payment open, but not pulling any payment because $3.00 is, of course, less than our usual mortgage payment.
So we called you. And called you. And called you some more. And then we got a late fee. And you reported a late payment to the credit bureau… which I am wondering how that is even possible since we don’t owe a payment!
Likewise, it is so comforting to call a customer service rep who is working from home with audible television and kids in the background. I really don’t think she is going to make our problem a priority.
Anyways, you have assured us this will all be fixed *sometime next week*… excuse me if we don’t hold our breath and we will be calling on Tuesday just to make sure!
Mortgage Free, minus $3.00…
I know that you are usually full of some fun, some good food, and for sure… a cocktail or two. This weekend will not be that. I just want to let you know that clear liquids and jello does not mean I am upset with you… I just have this little test on Monday to get ready for.
And the timing on the “prep” portion of my weekend “fun” will be determined later today when they give me a “go time” for my procedure…but I am really hoping that I do not have an afternoon appointment on Monday!
Finally… a letter to myself:
I found this marvelous quote this week… perfect timing for you!
To learn something new, you need to try new things and not be afraid to be wrong. ―
It seemed to be your mantra this week because you tried lots of new things… (new shoulder seams, new bind off, and another painting!)
I know you felt a bit overwhelmed, but you listened to the advice in this week’s painting lesson and incorporated it in your painting! Yay for different brushes… and using those brushes differently!
I am so impressed with your bite-sized approach to this week’s lesson… a little bit each day and you did not get overwhelmed!
I think this is a painting that you will look back on and say things started to click for you… and you can even see the forest *and* the trees!
Your Kinder, Gentler Inner Voice
And with that, dear readers, it is the weekend.
I will be back on Wednesday with some Unraveling. Think good thoughts for me on Monday!
I love reading letters, but I’m sorry you have to send them to Citizens Bank and apologies to the weekend. Really, three stupid dollars?! I always expect banks to pay attention to detail, but that doesn’t seem to be Citizens’ way of doing business. Fingers crossed for a morning appt. on Monday, and I think you’re right about things clicking. I love your forest and your trees!
Hope you get the bank business straightened out soon. The way they handled that is awful!
Good luck with your test! The best part is waking up when it is all over!
Your painting looks really great! I love those trees!
Oh boy… have as great a weekend as possible!!
wth about that mortgage payoff?! Not Cool At All. Congrats on the mortgage free living 🙂 Love your painting and after a long hiatus I’m dabbling in watercolors once more. The ebbs and flows of creativity.
Love your newest trees Kat – Well Done!! Oy Vey about Citizen’s. What’s up with that? Best of luck on Monday…wishing a morning appointment for you and a delightful nap during the procedure.
Sorry about the bank issues and the upcoming “test ” Love the painting.
Dear Kat, I hope you enjoy your weekend despite the Monday test and good luck with that. Your painting is coming on in leaps and bounds. Nothing ventured is nothing gained. Wow, mortgage free congrats. As to the pesky bank, try their complaints procedure. I had reason in January to complain about something to a bank, mostly because it was a repeat problem from a year ago. All I wanted was for it to be sorted and it was, but because I’d made a formal complaint, 8 months later they wrote to apologise and gave me £300 compensation. Windfall. Cathy.
I think the people working in the bank mortgage department might be the same ones working in the IRS who are still giving us a hard time about the taxes we paid, then they sent back to us, and then that we repaid (and they say we still owe, plus late fees and penalties). Too much bureaucracy! I hope they can get it sorted.
I’m sorry to hear that part of your weekend will be spent prepping for the scope, but I will keep my fingers crossed that you have an early morning appointment!
Great letters but WTF Citizens Bank?!? Good luck with your weekend prep, I’ve got mine coming up in October.
Look at your painting!!! BRAVO!!! 🙂
And . . . ugh. So sorry about your prep-py weekend . . .
What great letters! We will be paying off our mortgage next month; here’s hoping the great $3 mistake will not happen. btw, CONGRATS on paying yours off! Do not worry about the colon procedure: the prep is by far the hardest part. (Administering the requisite enema in the Walmart bathroom is no fun, just sayin’.) And your painting — c’est magnifique! (I am resisting with all my might to not make a “happy little trees” joke here.)
Your painting is excellent. Don’t you love it when bits of information just click into place? I hope the bank gets your mortgage pay-off straightened out by Tuesday. For heaven’s sake. . . As for the prep, you can do it – such a necessary evil. Here’s hoping for an early appointment on Monday.
Congratulations on being mortgage free!! Once that $3 is sorted out, that is 😉
Look at that painting – you had a great week, Kat. I hope your test goes well today – I’ll be thinking of you!
Congrats on your mortgage-free you!! Less 3 bucks. (Oh. My. God. the headache. Beyond frustrating and hopefully a memory–soon.)
Your trees–I think your trees are one of my favorite things I see in your paintings. And your letter to yourself–and that quote–boy, couldn’t ask for a better space to be in.
Here’s to your scope today! And to it being over!!